Working Together​

Before we begin designing your journey, we ask clients to review the following engagement terms so expectations are clear and the planning process runs smoothly.

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Our Services​

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Jill Williams Destinations (“JW Destinations”) is delighted to assist you in creating, booking, and experiencing the trip of your dreams. We specialize in designing fully customized itineraries tailored to your travel style, interests, and preferences. These itineraries may include accommodations, private transfers, curated experiences, guided activities, and other thoughtful elements that make your journey truly exceptional.

 

In the months leading up to your departure, JW Destinations can further personalize your itinerary by arranging restaurant reservations, spa appointments, special access experiences, and additional activities to enrich your travels. While you are traveling, JW Destinations continues to support you behind the scenes by monitoring your itinerary and assisting with any needs that may arise along the way.

 

As a client of JW Destinations, you also benefit from our affiliation with Brownell, a member of Virtuoso. Through these partnerships, you may receive access to valuable amenities at Virtuoso-affiliated hotels and other preferred partner properties around the world, offering enhanced value and exclusive privileges not typically available when booking independently.

 

Once the planning process is complete and you approve your itinerary, reservations with hotels, tour operators, and other travel suppliers will be secured with either a deposit or full payment, depending on the supplier’s policies. All payment schedules, terms, and cancellation policies will be provided to you in advance for review prior to confirming your arrangements.

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Trip Design FeE

JW Destinations charges a Trip Design Fee to cover the professional research, planning, and development of your custom itinerary.

 

The design fee varies depending on the number of travelers, destinations involved, and the overall complexity of the trip. The minimum Trip Design Fee is $1,000, which covers the research and development of a 7-day custom itinerary recommendation, including one major revision and minor adjustments.

 

This fee reflects the time, expertise, and industry relationships required to design a thoughtful, personalized travel experience.

 

The Trip Design Fee must be paid prior to the commencement of trip planning and is non-refundable.

 

 

NET Pricing and Trip Management Fee

 

The Trip Design Fee covers only a portion of the time and expertise involved in designing your itinerary. JW Destinations may also earn commissions from certain travel suppliers when bookings are made.

 

For many custom itineraries, JW Destinations works with trusted in-country partners who provide NET pricing. NET pricing reflects the supplier’s negotiated wholesale rates with their hotels, guides, transportation providers, and other vendors. This structure allows us to obtain transparent pricing from our partners without hidden markups.

 

Because these wholesale agreements are confidential between the supplier and their vendors, JW Destinations may not receive a detailed breakdown of individual components within the NET price. In these cases, our partners provide a total package price for the services included in your itinerary.

 

JW Destinations passes this NET pricing directly to you. To cover the coordination, management, and ongoing support of your itinerary, JW Destinations charges a 20% non-refundable Trip Management Fee on all NET-priced bookings.

 

This Trip Management Fee is due at the time the initial travel deposit is paid to confirm arrangements with our partners and suppliers.

 

When NET pricing is not used, JW Destinations may earn a commission directly from the supplier at no additional cost to you. For example, most hotels charge the same rate whether a reservation is made directly by a traveler or through a travel advisor.

 

In rare cases where a hotel or supplier does not pay standard travel advisor commissions—most commonly small boutique properties or hotels in remote locations—you agree to pay JW Destinations a booking fee equal to 10% of the nightly room rate for that reservation.

 

 

Additional Fees

Airline Ticket Issuance Fees

 

Domestic tickets: $60 per ticket

International tickets: $125 per ticket

 

Air ticketing fees are capped at $500 per household.

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When airline tickets are issued through JW Destinations, clients receive access to a 24/7 VIP Air Desk staffed by experienced airline specialists. This dedicated team provides immediate assistance with flight disruptions, cancellations, rebooking during irregular operations, seat changes, schedule adjustments, and other airline-related concerns.

 

This service can be invaluable during travel disruptions, particularly for international trips or during peak travel periods. Rather than waiting on hold with airline call centers, our clients have a dedicated support line with professionals who can quickly access airline reservation systems and assist with resolving issues in real time.

 

In addition, JW Destinations monitors flight schedules and advocates on your behalf when adjustments are needed, helping ensure your travel experience remains as smooth and seamless as possible.

 

JW Destinations reserves the right to adjust airline ticketing fees at any time.

 

 

Quotes and Cancellation

All prices and availability are subject to change until deposits or full payments are received and confirmed by the travel suppliers.

 

Price quotes are valid only at the time they are provided. Quotes issued in foreign currency may fluctuate due to exchange rate changes and international credit card processing fees.

 

If you cancel your trip after deposits have been made, you will be responsible for any cancellation fees imposed by the hotel, airline, tour company, or other travel supplier according to their policies.

 

Trip Design Fees and any commissions or Trip Management Fees paid to JW Destinations are non-refundable.

 

Acknowledgment

By engaging the services of JW Destinations and submitting payment of the Trip Design Fee, you acknowledge that you have read, understand, and agree to the JW Destinations Terms & Conditions, which form part of this agreement.

 

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All Rights Reserved

True Creative, LLC d/b/a JW Destinations